Booking Procedure:  

All appointments must be booked online through our website.

We send appointment-related texts.

 

Purses and Coats:

A coat rack is available at the salon entrance.

Hooks are provided near your stylist’s area for hanging your purse.

Clients are responsible for keeping track of their belongings. 

 

First-Time Clients: 

New clients are required to pay a 50% non-refundable deposit for their

scheduled service at the time of booking. 

 

Payment Methods:

We accept all major credit cards and most electronic forms of payment,

including Afterpay, Zelle, and Cash App. 

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Wi-Fi: 

The Wi-Fi password is displayed above the snack area. 

 

Snacks and Drinks: 

Lite snacks and drinks are available for purchase. Bottled water is provided as a courtesy. 

 

Children Policy: 

No children are allowed unless they are being serviced. No exceptions. 

 

Food Policy: 

Eating is not permitted in any common areas of the salon.

Guests may eat outside the shop, where a bench is provided. 

Exception: When permitted by the owner, food is allowed only in the kitchen/bar area. 

 

Cell Phone Policy:

While waiting for your appointment, please be courteous to others by avoiding the

use of speakerphone, FaceTime, or talking on the phone without using AirPods or

a headset inside the salon.

 

Cancellation Policy:

We require at least 24 hours’ notice to cancel or reschedule an appointment.

Cancellations made within 24 hours of the appointment will result in a fee equal to

50% of the scheduled services, which will be charged to the card on file.

Please note: Appointment deposits are non-refundable. 

 

Late Policy:

Late arrivals may result in a shortened service time or rescheduling. 

 

Refund Policy:

If you are dissatisfied with your results and would like a refund, please consult with your stylist. 

 

Service Policy:

We reserve the right to refuse service at our discretion.

Clients who exhibit loud or aggressive behavior, violate our code of conduct,

take property, or pose a danger to staff or customers will be denied service

and asked to leave immediately.